Case Studies

  • Digital Transformation & Strategy

    The client was operating with an outdated eCommerce infrastructure that could not support the growing demand for online shopping.

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  • GTM and Market Expansion

    The client aimed to expand its direct-to-consumer (D2C) operations across multiple markets in Southeast Asia, including the Philippines.

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  • Innovation and Product Development

    The client sought to introduce new health products in the Southeast Asian market but faced challenges in product localization, market research, and aligning product features with regional consumer preferences.

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    • Marketing Automation & Customer Journeys

      The client needed to improve its customer engagement and retention rates through personalized marketing campaigns.

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    • Omni-Channel Retail Integration

      The client needed to enhance its omni-channel capabilities to better serve customers across Southeast Asia and India.

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    • Customer Engagement & Support

      The client sought to enhance customer retention and increase repeat purchases through the implementation of a CRM loyalty program.

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      • Ecommerce & Technical Solutions

        The client faced challenges with its eCommerce platform, including slow load times, poor user experience, and low conversion rates. These issues were affecting customer satisfaction and limiting sales growth.

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      • Data, Insights & Analytics

        The client needed to leverage data to drive strategic decision-making and optimize business operations. However, they lacked the necessary tools and expertise to convert raw data into actionable insights.

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      • Creative & Brand Development

        The client’s brand had become outdated, leading to a decline in customer engagement and brand loyalty. The retailer needed a comprehensive brand revitalization to reconnect with its target audience.

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        • Media & Advertising

          The client’s media campaigns were underperforming, with low engagement and ROI. The brand needed a strategy to optimize its media spend and increase the effectiveness of its advertising efforts.

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        • Supply Chain Optimization

          The client was experiencing inefficiencies in its supply chain, leading to increased costs, delayed deliveries, and customer dissatisfaction. The brand needed to optimize its supply chain to improve efficiency and customer service.

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        • Program & Project Management

          The client needed to undergo a digital commerce transformation to enhance its direct-to-consumer (D2C) capabilities. The existing systems were outdated, and there was a need for a comprehensive transformation roadmap to guide the process.

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